Limited Three-Year Warranty
What this warranty covers: This warranty applies to all new Temp-tations products that were purchased for personal or household use from an authorized retailer*. This warranty is not available to commercial purchasers or owners. We warrant that your product will be free of manufacturing defects in materials or workmanship, under normal use. Should your product prove to be defective after the applicable return period (see applicable return policy) and during the warranty period, we will have the option to replace your product at no charge** with the same or similar like kind item. Shipping and handling costs are not included in the terms of this warranty and will be your responsibility.
What this warranty does not cover: This warranty does not cover defects caused by accident, misuse, negligence, including tampering, abuse, damage in transit, or use for commercial purposes. It does not cover damage caused by anything other than a manufacturing defect. This warranty excludes any relief for incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty does not cover shipping and handling costs.
How long this warranty lasts: This warranty lasts for three years from the date of purchase.
How to get this service: To assure the proper handling of your warranty and to facilitate verification of the original date of purchase, we recommend that you retain proof of your original purchase in the form of a digital order confirmation, printed packing list receipt, etc. With that information available, please contact our customer service at 1-800-442-8677.
How state law applies: This warranty gives you specific legal rights, and you may also have rights which vary from state to state. temp-tations porcelain, stoneware, china and earthenware products meet all federal and state government standards for lead safety. All temp-tations product lines are tested by accredited independent laboratories before they are shipped to the U.S.
*Authorized retailers: temp-tations.com, QVC
** Proof of purchase may be required. Replacements will be made from available inventory at the time of request.
© 2023 temp-tations is a registered trademark of Temp-tations LLC. All Rights Reserved. Made in China.
For additional questions or concerns, please call 1-800-442-8677 (M-F 8:30am - 5:30pm ET). Our friendly Customer Service Representatives are here to help. We want you to be totally satisfied with your Temp-tations experience.