Updated on 10/01/2024
Shipping & Handling Update
At temp-tations, it has always been our mission to exceed your expectations. We are working as quickly as we can to fulfill your orders, as we know how important they are to you.
If you have created an account, you may check your order online at any time to see the current status. You may also see order status & tracking within the SHOP app on your smartphone. Visit your app store to download the app.
Our Customer Service is also available Monday through Friday 8:30 am ET-5:30 pm ET at 800-442-8677 to assist you. The Temp-tations team greatly thanks you for your patience.
Please note: To make a change to or cancel your order, please call the customer service team at 1-800-442-8677. To ensure prompt attention to your needs, order changes and inquiries can only be made via phone. Additionally, order changes can only be made on orders that haven't yet processed or shipped from our warehouse.
What are your product shipping options?
In addition to our Standard Shipping option (7-10 business days), we also offer 2 Day Express Delivery.
Does temp-tations ship outside of the Contiguous U.S.?
Currently, we are not shipping outside of the contiguous United States.
Does temp-tations ship to P.O. Boxes?
Yes, we are now shipping orders to P.O. Boxes throughout the United States with Standard Shipping only.
How long will it take for my order to be processed?
Please allow 5-7 business days for your order to process. Your credit card will be charged at time of order, regardless of the scheduled shipping or delivery date. Delivery time depends on which of the following shipping options were selected at checkout:
-
Standard Shipping with 7-10 Business Day Delivery
-
2 Day Express Delivery
See more delivery information here.
How long will it take for pre-orders to be processed?
Pre-order items will ship within 5-7 business days of their arrival at our distribution center. To reserve your product for you, your credit card will be charged at the time of order, regardless of the scheduled shipping or delivery date.
How much does shipping cost?
Shipping charges are based on your order subtotal before tax. The tables below provide pricing guidelines for shipping. To get the most value for the price of shipping your order, please reference this information before checkout. The closer your order sub-total is to the high-end of a price range, the better value you will receive in shipping.
Standard Shipping Rates for the Contiguous US:
|
Based on Order Subtotal (pre-taxes) |
Standard Shipping: 7-10 business day delivery* |
|
Up to $29.99 |
$3.50 |
|
$30.00 to $59.99 |
$7.50 |
|
$60.00 to $89.99 |
$18.00 |
|
$90.00 to $169.99 |
$22.00 |
|
$170.00 to $269.99 |
$30.00 |
|
$270.00 to $369.99 |
$50.00 |
|
$370.00 to $469.99 |
$60.00 |
|
$470 and over |
$100.00 |
2 Day Express Delivery Shipping Rates for the Contiguous US:
|
Based on Order Sub-total (pre-taxes) |
2 day delivery |
|
Up to $49.99 |
$45.00 |
|
$50.00 to $149.99 |
$125.00 |
|
$150.00 to $349.99 |
$175.00 |
|
$350.00 and above |
$225.00 |
How long will it take for my order to be delivered?
Delivery times are based on your selected shipping method at checkout.
What if I have a shipping question not answered here?
Please call 1-800-442-8677 (M-F 8:30am – 5:30pm ET) to talk to one of our friendly Customer Service Representatives. We want you to be totally satisfied with your temp-tations experience.